How to Deposit Funds and Withdraw Winnings
AcesAce clients can deposit funds into their player account through the following the Deposit and Withdrawal Options:
Credit Cards deposits:
- VISA VISA issued credit and debit cards.
- MasterCard MasterCard issued credit and debit cards.
E-Wallets or Virtual wallet systems:
- MakeADeposit.net
- eWalletXpress
- Neteller Neteller is not available to residents of USA and Canada.
- myCitadel Wallet myCitabel is not available to residents of USA and Canada.
- Firepay FirePay is not available to residents of USA and Canada.
Other deposit options:
- InstaDebit
- Bank Wire Transfer
- Moneybookers MoneyBookers is not available to residents of USA and Canada.
- Citadel Checks
Please note that some credit card issuing banks either do not allow their cards to be used for online gambling or charge online gambling transactions as cash advances. You should contact your credit card issuing bank for details. If this is your situation, we recommend depositing money into your account using one of our other deposit methods.
There are no fees on any deposits but we require a 25.00 USD minimum deposit.
Winnings and Payouts. How to Collect or Withdraw funds from your account.
Withdrawal Requirement
Players are required to roll-over (play through) all deposit amounts one time (1x) before requesting a withdrawal. Players will be notified by e-mail when a withdrawal(s) request has not met the requirement. Players will also be required to verify any credit cards used to deposit before being able to withdraw any funds.
Your PIN is required for all withdrawals. You may be requested for additional documentation before your withdrawal is approved
Withdrawal Fee
Players are entitled to one free withdrawal per week. There is a 20.00 USD fee for subsequent withdrawals. This is applicable to all types of withdrawals, therefore, please take this into consideration when making your withdrawal request.
If you are having any problems with your account, contact our customer service at:
E-mail assistance: support@AcesAce.com
North America: 1-800-601-8969
United Kingdom: 080-08109306
Fax: 1-416-352-0191
